Can't wait for my poop flair.
0I recently chimed in on the how many VMPs are left thread. This will be my last month.
I ordered the potholders. A long time went by, and I reached out to customer service. Chad replied: “DHL lost it. We canceled the order.”
THAT. WAS. IT.
I wrote back, inquiring, so… does that mean that I don’t get my potholders? No “hey, we are shipping you out them ASAP and as a sorry, we refunded your order.”
No. Literally the bare minimum a company has to do for not delivering the product after having their money for weeks: refund.
I guess I shouldn’t have expected any after the years of being a VMP and seeing what it gets me, but seriously?
Mercatalyst didn’t even inform me that it was shipped or lost. I had to waste time. No apology. No, hey, let’s keep you as a customer. Just: “It was lost; it was refunded.” FOAD.
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Hey @KNmeh7 - Let me dig into this for you. I’ll find your case and see what happened.
Okay - @KNmeh7 - check your email.
@Thumperchick I appreciate it, but neither the OG HOHOIRK or the one you sent work on sidedeal to actually get the potholders. I am not paying more than I originally would have