@davzing Nope, according to meh, you just have a pile of shit next to your nick.
Perhaps your card expired or something? If it just happened, perhaps staff can fix it. I had a card compromised and it’s been a PITA to go back and fix multiple subscriptions. Good luck!
Also get Stores.com Membership benefits at Hammacher Schlemmer, Lewis & Conger, MorningSave, SideDeal, BuenDeal, Bush Home, Bush Business Furniture, and Casemates
My card expired in September. Rather than send me a courtesy request to update it, Meh removed the card and my VMP payment didn’t do through last month. “So sorry, but we can’t reinstate VMP memberships. But you’re welcome to join again anytime at the new price.”
I’ve been a VMP for years, spent thousands on wine and hundreds, if not thousands, on assorted garbage. I will not spend another dime. They wanted $4 more a month from me. They will get zero.
@mlavanish I’m looking into why you didn’t get a reminder email to update your card. Just an honest glitch. In any case, for expired card scenarios we always let previous VMPs back into their VMP memberships at the original rate. If you want I can set that up for you.
@mlavanish Caitlin’s awesome BTW. It’s a little confusing because we’ve had a few membership plans over the years. We don’t offer grandfathering like this on any of the plans other than our original VMP plans. Sorry for the mixup. I can put you back into the VMP plan if you’d like at $5/month.
Also happy to take this into Customer Support and personally answer you there or even continue here in “whispers” if that’s better.
@cschrader write in to support@meh.com - to see why your VMP was canceled and we’ll check into it for you.
It’s still free, you just have to pay extra.
VMP members still get free shipping.
Probably got sunk in the Strait of Hormuz.
@phendrick
At some point you let your VMP lapse it looks like… There was always a monthly fee associated with it.
My account seems to be experiencing the same issue. Placed an order on August 31st with no issues, however now it’s trying to add shipping…
What’s going on? It’s like I’m not VMP anymore?
@davzing Nope, according to meh, you just have a pile of shit next to your nick.
Perhaps your card expired or something? If it just happened, perhaps staff can fix it. I had a card compromised and it’s been a PITA to go back and fix multiple subscriptions. Good luck!
did you guys know that you:
That’s value!
Status: Green across the board:
https://status.stores.com/
My card expired in September. Rather than send me a courtesy request to update it, Meh removed the card and my VMP payment didn’t do through last month. “So sorry, but we can’t reinstate VMP memberships. But you’re welcome to join again anytime at the new price.”
I’ve been a VMP for years, spent thousands on wine and hundreds, if not thousands, on assorted garbage. I will not spend another dime. They wanted $4 more a month from me. They will get zero.
@mlavanish I’m looking into why you didn’t get a reminder email to update your card. Just an honest glitch. In any case, for expired card scenarios we always let previous VMPs back into their VMP memberships at the original rate. If you want I can set that up for you.
@shawn that’s the exact opposite of what your customer service person today me firmly 3 times. Caitlin.
@mlavanish Caitlin’s awesome BTW. It’s a little confusing because we’ve had a few membership plans over the years. We don’t offer grandfathering like this on any of the plans other than our original VMP plans. Sorry for the mixup. I can put you back into the VMP plan if you’d like at $5/month.
Also happy to take this into Customer Support and personally answer you there or even continue here in “whispers” if that’s better.
@shawn She didn’t tell me I couldn’t be grandfathered. She said I deleted my payment. Which I did not do. Meh removed it.
@mlavanish or it was auto-removed because it expired. Either way I’m happy to help get you going again if you’d like.